Privacy Policy

Last Updated: January 16, 2025 | Effective Date: January 16, 2025

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you register for the App, including:

• Account Information: Email address, first name, last name, username, and password
• Profile Information: Profile picture, bio, display name
• Social Media Account Information: When you connect third-party accounts (YouTube, TikTok, Instagram, Twitter/X, Pinterest, Snapchat), we collect your username, display name, profile picture, and authentication tokens
• Content: Videos, images, text, and captions you create or share
• Communications: Information from support requests or feedback

Information Collected Automatically

• Device Information: Device type, operating system, unique identifiers
• Usage Information: Features used, actions taken, session duration
• Analytics Data: Via Firebase Analytics - pages viewed, crash reports, performance data

2. How We Use Your Information

• Provide Services: Create accounts, enable content creation, facilitate cross-posting
• Improve Services: Understand usage patterns, develop new features
• Communications: Send service notifications, security alerts, promotional emails (opt-out available)
• Safety & Security: Detect fraud, prevent abuse, address technical issues
• Legal Compliance: Comply with applicable laws and regulations

3. How We Share Your Information

• With Your Consent: When cross-posting to connected social platforms
• Service Providers: Firebase/Google Cloud for hosting, storage, analytics
• Legal Requirements: When required by law or valid legal processes
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Retention & Security

We retain your information as long as your account is active. When you delete your account, we delete or anonymize your data within 30 days.

We implement security measures including encryption, secure authentication, and access controls. However, no method of transmission is 100% secure.

5. Your Privacy Rights

All users have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Data Portability: Receive your data in a machine-readable format
• Withdraw Consent: Withdraw consent at any time
• Opt-Out: Unsubscribe from marketing communications

6. California Privacy Rights (CCPA/CPRA)

California residents have additional rights:

• Right to Know: Request disclosure of data collected, sources, and purposes
• Right to Delete: Request deletion of personal information
• Right to Correct: Request correction of inaccurate data
• Right to Opt-Out of Sale: We do not sell your personal information
• Right to Non-Discrimination: We will not discriminate for exercising your rights

Categories of information collected: Identifiers (name, email, username), Internet activity (usage data), Audio/visual information (your uploaded content).

7. European Privacy Rights (GDPR)

If you are in the EEA, UK, or Switzerland, you have rights under GDPR:

• Access, rectification, erasure, and restriction of processing
• Data portability and right to object
• Withdraw consent and lodge complaints with supervisory authorities

Legal Basis: Consent, contract performance, legitimate interests, and legal obligations.

8. California Online Privacy Protection Act (CalOPPA)

• Users can visit our App anonymously (with limited functionality)
• This Privacy Policy is easily accessible
• Users will be notified of policy changes
• Users can edit their personal information in their account
• We do not currently respond to Do Not Track signals

9. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data was collected, we will delete it promptly.

Users between 13-18 may use the App with parental consent.

10. Camera and Media Access

We require camera access to enable you to:

• Record videos within the App
• Take photos for posts
• Create content for cross-posting

We only access your camera when you actively choose to record. We do not access your camera in the background.

11. Analytics and Tracking

We use Firebase Analytics to understand how users interact with our App. This includes:

• App opens and session duration
• Features and screens used
• Device type and OS
• Crash reports
• General location (country level)

12. Email Communications

We send emails for:

• Transactional: Account verification, password resets, security alerts
• Service Updates: New features, important changes
• Marketing: Promotional content (opt-out available)

Opt-out by clicking "unsubscribe" in any email or contacting us.

13. Third-Party Services

We use the following third-party services:

• Firebase (Google): Authentication, database, storage, analytics
• Social Media Platforms: Your use of connected platforms is governed by their privacy policies

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you by updating the "Last Updated" date and, for significant changes, by email notification.

By using Twidii, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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